When calling, you’ll always speak with a live person who is an employee of BriteBox. That’s something the Big Box stores just can’t offer. Plus, all of our work comes with our 100% satisfaction guarantee. If you’re not satisfied with our service, we’ll do whatever we can to make it right.
We’re a locally owned and operated company with offices throughout the Atlanta metro area—unlike many other companies selling home security and automation. So when doing business with BriteBox, you’re doing business with your neighbors and helping our local economy.
No matter what you need, BriteBox can help you create it. Rather than lock you into a packaged home security or automation system, we take the time to meet with you and understand your needs so we can create custom solutions that meet or exceed your expectations.
We only install quality products and only employ trained and knowledgeable employees. That’s why we offer a 1-year parts and labor warranty on all of the products we install in your home. If you have a problem in that first year, we’ll take care of it.
Andy has over 30 years of experience in the air conditioning, heating and plumbing industry. He has been involved in all aspects of the industry, from field technician to senior management and has a strong commitment to operational excellence and a driving passion for providing exceptional customer service. He is a proven leader in the industry, developing processes and training protocols that assure quality and integrity in all aspects of the business. His philosophy is to place the customer’s best interest first in all interactions. His highly dedicated work ethic and his team–oriented management style, have led to the growth and sustainability of various organizations for over 30 years.
Chris brings over 25 years of experience in the Electrical, Heating, Air Conditioning & Plumbing industry to the BriteBox Team. Chris holds a State of Georgia Master Non- Restricted Electrical License. He has served in various capacities In the electrical industry from Electrician to Senior Management to Ownership. Chris has a passion for delivering the highest quality of work through Customer Service that is second to none. He is happily married has three daughters and soon to be nine grandchildren. Chris enjoys spending time with his wife and family, watching Georgia Football, & enjoying the outdoors.
Through the acquisition of Innovative Media Solutions in 2014, Brandon joins the leadership team at BriteBox Electrical Services offering 18 years of experience in the audio, video and connected home industry. As President of IMS, Brandon focused on 100% customer satisfaction, delivering the latest technology to his clients. His passion and commitment in this rapidly emerging industry will continue as Vice President of Operations of BriteBox Services Division. Brandon resides in Canton with his wife, twin boys & 2 dogs. In his spare time, he enjoys boating, coaching his sons’ baseball team, preserving his GTO & UGA Football.
As the Call Center & Dispatch Manager, Bryan is dedicated to delighting our customers with friendly, attentive customer service and strives to achieve 100% customer satisfaction. He brings a decade of industry experience into the Call Center, having served Coolray previously as a NATE Certified Installation & Service Technician as well as an HVAC Comfort Consultant. Bryan most recently established a new outbound call team whose main focus is ensuring our customers’ expectations are exceeded on every home visit.
Bryan obtained his B.S. in Marketing from The Florida State University and is an avid Seminole sports fan. He also has a passion for music and performs throughout the southeast with his band. In his spare time Bryan enjoys traveling, hiking, attending Atlanta sporting events.
As VP of Technical Training and Safety, Tracy works closely with the technical field staff to maintain the highest levels of technical excellence, managing safety concerns and providing 100% satisfaction to our customers.
Formerly, Tracy was the leader of the Quality Assurance Division, dating back to January of 2010 and was brought onboard to oversee the company’s ongoing efforts for continuous improvement in the products and services areas.
A native of the Atlanta area, Tracy has over 31 years of experience in the heating, ventilation and air conditioning industry and holds an unrestricted Georgia Conditioned Air License and also O.S.H.A, N.A.T.E, and EPA certifications. After graduating from the two-year HVAC program at Atlanta Area Tech, he spent eight years working as a service technician repairing and installing various types of brands of air conditioning equipment before moving into management. With his varied experience and background in Coolray’s business, Tracy brings a unique perspective to his position. When not at work Tracy enjoys spending time with his family, and can likely be found outdoors, boating, kayaking or fishing.
Tim Smith brings 15 years of Sales and Operational management experience to the Coolray team, most recently in the home services field. His philosophy of Continuous Improvement has been vital to driving and sustaining market leadership position in his fields of business. Tim is committed to solidifying Coolray’s position as the premier HVAC company in the metro Atlanta market. He holds a Business Management Degree from Xavier University in Cincinnati, OH. An avid, and former competitive golfer, Tim and his wife can typically be found on the golf course or attending Atlanta sporting events in their free time.